MANAGED SERVICE PROVIDERS
A partnership with Iron Mountain allows Managed Services Providers to develop new and sticky revenue streams and increase customer retention rates. MSPs focused on the small, medium business and mid-market space can offer efficient and cost-effective on-demand services for protecting customer data. MSP partners continue to manage their customer relationships while leveraging Iron Mountain's infrastructure to expand their business offerings.
Our Partner Charter confirms our commitment to attracting and growing partnerships with qualified channel partners.
Successful MSP partners share the following characteristics:
- Trusted advisor role for SMB and mid-market customers with a strong customer base and a business focused on offering managed IT services;
- A strong technical ability to provide IT services and technical support;
- A track record of integrating third-party solutions into their portfolios; and
- The desire to invest in a partnership that expands their offerings to include data protection solutions.
Our MSP partnership model includes:
- Our data protection solutions are incorporated into the MSP partner's service offerings while leveraging the Iron Mountain branding;
- Low technology investment from partners, while data is hosted at Iron Mountain facilities;
- MSP partners manage the sales cycle with dedicated sales support from Iron Mountain;
- MSP partner bills the customer and receives recurring revenue; and
- MSP provides implementation and ongoing technical support.
IronMountainprovides the following resources to make MSPs successful:
- Dedicated channel management resources;
- Recurring revenues;
- A comprehensive Partner portal for sales tools, competitive information, marketing resources, etc.;
- Award-winning data protection offerings, trusted by millions of users worldwide; and
- Technical and sales training delivered online and in the classroom.
MSP partners commit to the following:
- Minimum monthly revenue and data commitments, based upon pre-determined business plans and the market opportunity; and
- Maintaining trained pre-sales and technical support staff, and providing first level technical support, taking advantage of our online and classroom training programs.
Interested in learning more?
Download Partner Program Brochure
Find an Iron Mountain Partner near you
Ready to take the next step?
Complete our Partnership Inquiry Form